Job Description

Chubb is seeking an experienced Virtualization Engineer to join our growing Global Hypervisor chapter, providing support for VMware v Sphere environments servicing both Virtual Servers (VSI) and Virtual Desktop (VDI) systems. The Virtualization Engineer would require a minimum of 5+ years of directly related experience supporting VMware v Sphere environments.

Seeking motivated technical professionals who specialize in providing support for enterprise level VMware Cloud Foundation (VCF/v Sphere) infrastructure and related services, focusing on stability and performance. The position holder will be primarily focused on performing operational functions of Chubb’s Virtual Infrastructure environment; activities include but not limited to the support and maintenance of multiple VCF & v Center environments, monitoring, alerting, availability, VM resource and performance management.

Qualifications Primary Job Responsibilities

- Investigation and diagnosis of incidents and problems relating to VMware Cloud Foundation (VCF), Aria/v Realize Suite, and v Sphere Infrastructure and Virtual Machines.
- Analyze, authorize, and implement VM resource (Compute and Storage) requests.
- Participate in a follow the sun operational model supporting and maintaining the VMware Virtual Infrastructure.
- Provide on-call and after-hours support to address incidents, maintain infrastructure and support operational efforts.
- Provide training and mentorship to junior team members. Train team members in best practices and act as subject matter expert and escalation contact for infrastructure related issues.




- Proactively ensure the highest levels of systems and infrastructure availability. Perform daily system monitoring, verifying the integrity and availability of systems and key processes, reviewing system and application logs.
- Define, monitor and enforce the capacity and performance standards, metrics and thresholds and help build the instrumentation to effectively manage the environment.
- Work closely with network, security, development, application and support teams in the implementation of infrastructure components that support emerging technologies and applications.
- Automate operational, monitoring, and integrity verification processes (e.g., runbooks) for hardware, server, and system resources and processes.
- Implement common preventive maintenance practices for Dell Power Edge hardware and VMware software suites.
- Ensure that system improvements and changes are implemented and monitor effects of the modifications.
- Help Identify and manage risks within the Virtual Infrastructure.
- Produce and maintain operational documentation, understanding and tools to effectively manage the VMware Cloud Foundation, v Realize (Aria) Suite, and v Sphere platform.
- Participate in change, incident,



and problem management.

Knowledge, Skills and Competencies
- Extensive and recent support and engineering experience in hardware, operating systems, storage, and virtualization technologies in a general multi-data center enterprise organization.
- Advanced knowledge and experience with VMware hypervisors (VMware v Sphere 7.x, 8.x, 9.x) and VMware Cloud Foundation.
- Advanced knowledge and experience with server hardware architecture, configuration, and troubleshooting Cisco UCS and Dell Power Edge MX infrastructure.
- Working knowledge and experience with VMware NSX and Aria (v Realize) Suite, including Aria Operations (v ROPS), Aria Operations for Logs (Log Insight), and Aria Automation (v RA).
- Strong critical thinking and problem-solving , and the ability to debug complex-cross systems problems, and document root cause including remediation and detection.
- D emonstrates knowledge of a broad range of technology towers i.e.: Storage, Virtualization, Intel, Networking, Data Center Migration and Disaster Recovery
- Knowledge and experience with Windows server operating systems (Windows 2019, 2022).
- Knowledge of risk and controls landscape, ensuring company-wide standards are met.
- Fundamental understanding of network security practices
- Have hands on experience with Power Shell or Python and APIs
- Ability to collaborate with different technology towers to achieve common goals.
- Ability to manage multiple streams of work simultaneously.
- Excellent verbal and written communication skills.

📌 Vmware Administrator (Monterrey)
🏢 Chubb
📍 Monterrey