Remote · Independent contractor · Paid in USD · Immediate start
Elife is the API infrastructure behind ground mobility in 182 countries. Super apps, fintechs and ride-hailing platforms integrate with us once and serve their users anywhere in the world. We don’t compete with them - we power them.
We’re looking for someone to keep our Latin American fleet partners running well.
What you’ll do
You’ll own a portfolio of 20-40 ground transport partners in your market - taxi fleets, transfer companies, local operators. Day to day that means:
- Being their main point of contact, and sorting out problems when they come up
- Watching the numbers that matter: acceptance rate, on-time performance, cancellations, complaints
- Chasing the suppliers who slip, documenting it, and escalating when it doesn’t improve
- Finding and onboarding new fleet operators - licences, insurance, vehicle data, rate sheets
- Spotting capacity gaps before they turn into service failures, especially around holidays and events
- Keeping records clean and sending a weekly performance update to the Director of Supplier Operations
What we need
- 2-4 years coordinating suppliers, vendors, reservations, dispatch or travel operations
- You’ve dealt with external suppliers directly - not only internal teams
- You’re comfortable in a spreadsheet: filters, pivot tables, and the instinct to notice a number that looks wrong
- Spanish native or fluent, English B2 - you’ll read and write in English every day
- You work well on your own, remotely, across LATAM time zones
Helps, but not required
Background in ground transport, transfers, ride-hailing, tourism, a travel agency or a DMC.
What this role is not
It isn’t account management and it isn’t sales. If a supplier’s cancellation rate doubles, that’s yours to chase - not yours to report and wait.
What we offer
- Monthly base salary
- Monthly KPI bonus on top of base
- Fully remote - Mexico, Colombia, Ecuador, Argentina or Brazil
- A portfolio that sits inside a network spanning 182 countries, and a team across 22 of them
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📌 Partnerships Specialist (Cancún)
🏢 Elife
📍 Cancún