We are seeking an experienced Head of People to lead the Human Resources function for a growing international Fintech with operations in Mexico .

As a key member of the local leadership team, this role will be responsible for shaping and executing the people strategy, strengthening organizational capabilities, supporting business growth, and fostering a high-performance culture.

The Head of People will have end-to-end responsibility for the employee lifecycle in Mexico while working closely with regional and global stakeholders on broader People initiatives.

A key requirement for this position is hands-on experience applying Mexican Labor Law in real business situations . Beyond theoretical knowledge, we are looking for someone who has personally managed employee relations, terminations, labor risks, organizational changes, and other complex employment matters in Mexico.

Key Responsibilities

- Act as a strategic advisor to senior leadership on organizational and people-related matters.
- Define and execute the People strategy in alignment with business priorities and global HR frameworks.
- Lead the full employee lifecycle, including talent acquisition, onboarding, development, performance, retention, succession, and offboarding.
- Strengthen leadership capabilities and organizational effectiveness as the business continues to grow.
- Provide practical guidance on Mexican employment and labor matters , balancing regulatory compliance, employee experience, and business needs.
- Manage sensitive employee relations matters, including terminations, disciplinary processes, teleworking arrangements, organizational changes, and labor-related risks.
- Coordinate with external labor counsel when specialized legal support is required.
- Oversee compensation & benefits, payroll,



HR administration, HR systems, employee data, and reporting.
- Drive employee engagement and culture initiatives across the organization.
- Support organizational transformation, restructuring, and business expansion.
- Contribute to regional and general People projects, collaborating with international teams.
- Lead workforce and headcount planning and manage the HR budget.

Candidate Profile

- We are looking for a business-oriented People leader who combines strategic perspective with the ability to execute.
- The successful candidate will be comfortable operating in a fast-paced, international environment , partnering with senior executives while remaining close enough to the organization to understand its people, challenges, and day-to-day realities.
- We welcome candidates with relevant leadership experience from sectors such as Fintech, Financial Services, Banking, Consumer Finance, Payments, Technology, Retail, E-commerce, Insurance, and other digital or consumer-oriented businesses .
- Previous Fintech experience is valuable but not mandatory . More important is the ability to operate effectively in organizations characterized by growth, transformation, regulatory complexity, and demanding commercial objectives.

Requirements

- Bachelor's degree required; Master's degree or postgraduate qualification is a plus. Proven senior HR leadership experience as a Head of People,



HR Director, People Director, Country HR Lead, Senior HR Business Partner , or equivalent.
- Demonstrated experience leading the full HR agenda in Mexico .
- Strong practical knowledge of Mexican Labor Law , with direct experience handling real employee and labor situations.
- Experience advising senior leadership on organizational, talent, and workforce decisions. Background working with regional or global stakeholders in international organizations.
- Experience leading organizational change and supporting businesses through periods of growth or transformation.
- Strong command of HR operations, compensation & benefits, talent management, and organizational development.
- Strong experience working with enterprise HR and business systems , including platforms such as SAP / Success Factors, Oracle, Microsoft solutions, or other comparable HRIS, HCM, ERP, or CRM platforms .
- Fluent English and Spanish are mandatory. Availability for international travel.
- Business Acumen
- Strategic People Leadership
- Labor & Employee Relations
- Organizational Effectiveness
- Executive Influence & Stakeholder Management
- Execution & Accountability
- Digital & HR Systems Fluency

The Opportunity

This is an opportunity to lead the People agenda in Mexico within a growing international Fintech , combining local ownership with meaningful exposure to a global organization.

We are looking for a leader who can move naturally between strategy and execution — someone capable of advising senior executives, developing organizational capabilities, and taking ownership of complex people decisions when the business requires it.

Head of People Mexico City, CDMX, Mexico

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📌 Head Of People (Xico)
🏢 Axon Impact
📍 Xico