DescriptionAbout the Role: We're looking for an exceptional Senior Program Manager to lead and scale high-impact programs across the organization.
This role combines strategic leadership with operational execution to drive the growth and success of complex, cross-functional initiatives while ensuring seamless coordination across multiple teams and workstreams.This role presents a unique opportunity to drive transformational impact while working at the intersection of operations, technology, and business strategy.
The adecuado candidate will lead high-visibility programs that deliver measurable results at scale.
If you're passionate about building scalable operations, driving program excellence, and leading high-impact initiatives in a fast-paced environment, this role offers the chance to make a lasting impact on the business.Key job responsibilitiesStrategic Operations Leadership Lead the design and execution of large-scale programs across multiple business units and geographiesDevelop and execute integration strategies across cross-functional teams and operational workstreamsDesign and implement scalable operational frameworks focusing on efficiency and cost optimizationCreate and manage performance measurement systems to track program success and business impactProgram Development & ExecutionOwn end-to-end strategy development and execution for complex,



multi-phase programsDrive program expansion and optimization to improve operational efficiency and reduce costsDevelop comprehensive onboarding processes, playbooks, and growth strategies for new initiativesEstablish and monitor key performance indicators for program effectivenessLead initiatives to enhance customer and stakeholder experience through improved operational capabilitiesStakeholder Management & CollaborationBuild and maintain strong partnerships across Operations, Product, Technology, and Business teamsManage multiple concurrent projects and initiatives across diverse stakeholder groupsEnsure alignment between program objectives, operational capabilities, and business requirementsDrive continuous improvement across the program lifecycle and value chainBasic QualificationsBachelor's degreeExperience managing teamsExperience in program or project management6+ years of program or project management experienceEnglish Language - Reading, Writing and SpeakingPreferred QualificationsExperience implementing repeatable processes and driving automation or standardizationOur inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
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📌 Senior Program Manager, Amazon Operations, Amazon Mexico Operations (Xico)
🏢 Amazon
📍 Xico