Thermo Fisher Scientific seeks a Workforce Analytics Specialist I to support customer operations through data analysis, reporting, and workforce management. The role combines administrative coordination with analytical insights to maintain service standards across general teams.
Responsibilities
Generate reports and analyze performance metrics for workforce management
Manage product data and maintain data integrity across operations
Coordinate schedules and provide administrative support across multiple time zones
Serve as liaison between operations and technical teams
Support service standards through analytical insights and customer-focused approaches
Requirements
Bachelor's degree
Advanced Microsoft Excel and Office suite proficiency
Strong analytical and problem-solving skills
Excellent English communication, written and verbal
Experience with workforce management systems preferred
Detail-oriented with high accuracy in data management

📌 Workforce Analytics Specialist I (Xico)
🏢 Thermo Fisher Scientific
📍 Xico