We are seeking an
Associate Manager
to drive staffing and resource management across Solution Practices in a fast-moving environment. You will align demand and capacity with Discipline Leads and project teams, ensure clear stakeholder communication, and apply creative staffing options to meet business needs.
Oversee end-to-end staffing operations across assigned Solution Practices to keep project demand and resource supply in balance Collaborate with Discipline Leads to align on demand and supply priorities, resource availability, and upcoming staffing challenges Partner with project teams to define role needs, required skills, experience levels, timelines, and other key staffing inputs Propose creative staffing solutions, including part-time allocations, rotations, cross-practice collaboration, internal mobility, and external hiring Identify staffing gaps, capacity constraints, and emerging risks early, then recommend practical mitigation options Manage multiple simultaneous staffing requests while meeting timelines aligned with business objectives Build and maintain trust-based relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal teams Facilitate transparent communication across stakeholders to support alignment and timely decisions Set expectations, reinforce accountability, and follow up on commitments to ensure staffing goals are met Communicate staffing constraints clearly, provide recommendations,



and escalate risks when appropriate Promote consistent use of staffing best practices and established operational procedures Coordinate staffing activities and operational priorities with minimal oversight Monitor staffing workflows to uncover inefficiencies and suggest actionable process improvements Maintain high accuracy, quality, and timeliness for staffing-related data, updates, and deliverables Analyze staffing trends, resource availability, and operational obstacles to enable informed decision-making Contribute to defining and implementing staffing standards, best practices, and process enhancements Support cross-functional collaboration and knowledge sharing to improve operational effectiveness At least 5 years of relevant experience in staffing, recruitment, resource management, HR, or business operations, ideally in IT services, consulting, or professional services Minimum 2 years of experience in Senior, Lead, Manager, or Owner-level roles with demonstrated scope and accountability Proven ability to manage engagements supporting teams of 5 or more full-time employees Strong stakeholder management skills with the ability to collaborate across teams and organizational levels Demonstrated ability to juggle multiple priorities and deliver outcomes in a fast-paced, constantly changing environment Solid analytical and problem-solving abilities, including risk identification, option evaluation, and solution recommendations Proactive and creative, solution-focused mindset with the ability to go beyond standard staffing approaches Excellent organizational skills with close attention to detail, ownership, and accountability Ability to influence stakeholders, build alignment, and drive decisions without direct authority Ability to work independently with minimal supervision while staying collaborative and team-oriented Fluent English (B2) with excellent written and verbal communication skills Relevant professional certification that strengthens your qualifications

📌 Associate Manager (México)
🏢 Epam Systems
📍 México