Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best-in-class Enterprise Cloud for ERP continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with integral IT leaders such as Oracle, IBM and others. We are looking for: Customer Success Manager

Key Responsibilities
• Serve as the primary point of contact for assigned customers, ensuring consistent delivery of high-quality services.
• Build and maintain strong, long-term relationships with customers, acting as a trusted advisor.
• Proactively identify customer needs, challenges, and opportunities for growth.
• Collaborate with internal teams (sales, support, and technical teams)



to ensure seamless service delivery and alignment with customer goals. Qualifications
• 4-6 years of experience in customer success, account management, or customer delivery roles.
• Strong communication and interpersonal skills, with the ability to connect with customers at all levels.
• Proficiency in English (both written and spoken).
• Experience working with ERP systems is required; JDE knowledge is highly desirable.
• Familiarity with public cloud platforms (e.g., AWS, OCI)

We offer
• Competitive Salary
• Remote work
• Benefits obove the law

📌 Customer Success Manager (México)
🏢 Syntax México
📍 México