Description Locations: Mexico City This role will require full-time on-site presence (5 days / week) at our office in Mexico City) This role is NOT eligible for relocation assistance About Zifo: Zifo is a leading global scientific informatics and digital solutions provider focused on transforming research and development for life sciences organizations. We partner with pharmaceutical, biotech, and agritech companies to drive R&D; efficiency, ensure data integrity, and enable scientific innovation through process excellence and technology enablement. Position Overview: Zifo North America is seeking a Senior Scientific Business Systems Analyst (Senior BSA) to support strategic R&D; initiatives for pharmaceutical, biotech, and related life sciences customers. This role is responsible for independently leading low-to-medium-complexity business analysis engagements while collaborating closely with customer stakeholders and Zifo’s integral delivery teams. The Senior BSA plays a critical role in driving project success by translating scientific and business needs into actionable requirements, guiding informatics and data-driven solutions, and ensuring high-quality delivery across complex R&D; environments. This position requires strong scientific domain expertise, consulting acumen, and hands-on experience delivering informatics and data projects in regulated and non-regulated research settings.

Key Responsibilities
Consulting & Business Analysis
- Lead and execute business analysis activities across R&D-focused; projects with minimal supervision.
- Review and analyze existing business processes, systems, and data flows to identify gaps, risks, and improvement opportunities.
- Conduct voice-of-the-customer sessions, stakeholder interviews, and workshops to elicit and prioritize requirements.




- Perform gap analysis and define future-state process workflows, data models, and system interactions.
- Develop and review core deliverables including User Requirements Specifications (URS), Functional Requirements Specifications (FRS), workflows, implementation roadmaps, gap analysis reports, and training materials.
- Evaluate industry trends and leading practices in scientific informatics to recommend optimized future-state solutions.
- Support vendor evaluations and contribute to implementation strategies for small to mid-size life sciences organizations.
- Contribute to regulatory and data integrity assessments (including GxP where applicable) and support remediation of compliance gaps. Project Execution & Delivery
- Manage one or more small projects or modules within larger programs, ensuring delivery on scope, schedule, and quality.
- Perform project management activities including effort estimation, task planning, scheduling, and risk assessment.
- Identify, track, and mitigate project risks; proactively address issues and escalate concerns when appropriate.
- Monitor project progress and communicate clear, timely status updates to internal teams and customers.
- Support and mentor junior Business Analysts by guiding deliverable development, planning, and execution.
- Collaborate effectively with global team members (India, EU and LatAm) to deliver on project goals.



Customer Engagement & Collaboration
- Serve as a key point of contact with customers for delivery on assigned engagements, managing expectations related to process, quality, timelines, and outcomes.
- Build strong working relationships with customer stakeholders, including manager-level contacts.
- Proactively sense and address customer concerns before they escalate; collaborate with Solution and Delivery Managers on corrective actions.
- Participate in and support project and client meetings as appropriate Operational Excellence & Business Support
- Plan, track, and report billable effort accurately and on time.
- Identify opportunities for Zifo to add value within customer organizations and surface potential follow-on engagements.
- Support proposal development and contribute content for presentations, white papers, and thought leadership initiatives. Learning, Mentorship & Continuous Improvement
- Demonstrate continuous learning in scientific domains, informatics platforms, and consulting methodologies.
- Assist with internal training development and knowledge-sharing initiatives.
- Mentor other analysts within global team, fostering collaboration and high performance.
- Contribute to continuous improvement initiatives, including CAPA activities, defect analysis, and delivery process enhancements. Requirements

Qualifications:
- Bachelor’s or Master’s degree in a relevant scientific discipline such as biology, chemistry, chem/bioinformatics among others
- 3-5 years of experience as a Business Analyst or similar role within an R&D; organization.
- Experience with informatics solution projects (e.g., ELN, LIMS implementations)
- Familiarity with scientific workflows (e.g

📌 Senior Scientific Business Systems Analyst (San Miguel Topilejo)
🏢 Zifo
📍 San Miguel Topilejo