Position Summary

Driving advanced wireless engineering, carrier-grade telecommunications support, and next-generation 4G/5G mobile network excellence in Queretaro, Mexico, Huawei is actively seeking a passionate and driven Wireless Engineer for its prestigious Graduate Program. In this vital technical role, you will participate in customer communication, provide technical guidance for optimal network configuration, and support Latin American telecommunications systems across GSM, WCDMA, LTE, and 5G wireless infrastructures. Bringing recent academic credentials from 2025-2026 in Computer Science, Information Technology, Telecommunications Engineering, or a related discipline, you will empower global network operations to achieve uncompromised connectivity, high availability, and technical innovation. This career-launching opportunity offers comprehensive professional training, competitive remuneration, and career growth within a premier general technology and telecommunications leader.

Detailed Job Description

As a Wireless Engineer participating in Huawei’s Graduate Program in Queretaro, Mexico, you will take full operational, tactical, and technical ownership of customer service inquiries, technical guidance, network configuration support, and telecommunications troubleshooting. Your day-to-day responsibilities include leading customer interactions, supporting optimal wireless equipment configuration, analyzing network architectures using foundational OSI model knowledge, handling technical support inquiries for Huawei products and services across Latin American markets, and collaborating directly with multidisciplinary engineering squads and human resources professionals like Edd Peron and Luis Eduardo Lopez.

Key Responsibilities





- Lead customer communication and provide expert technical guidance for optimal wireless network configuration and deployment.
- Assist with customer service inquiries and technical support requests for Huawei telecommunications products and services across Latin America.
- Analyze and troubleshoot wireless network architectures spanning GSM, WCDMA, LTE (4G), and 5G mobile communications.
- Apply comprehensive general knowledge of telecommunications, networking principles, and the OSI model to diagnose connectivity issues.
- Collaborate with senior network engineers and cross-functional regional support squads during system upgrades and maintenance.
- Ensure strict adherence to service level agreements (SLAs), operational KPI targets, and Huawei engineering quality standards.
- Participate in structured graduate training programs, technical workshops, and professional certification tracks.
- Maintain meticulous technical documentation, customer support logs, configuration records, and incident reports.

Required Qualifications & Skills

- Recent university graduate (class of 2025-2026) with a Bachelor’s or Master’s degree in Computer Science, Information Technology, Telecommunications Engineering, or related technical field.
- Strong foundational knowledge of networks, telecommunications principles,



and the OSI network layer model.
- Familiarity with mobile wireless communication technologies including GSM, WCDMA, LTE (4G), and 5G networks.
- Conversational and professional English language proficiency (B2 level or above, both spoken and written).
- Commitment to full-time employment availability and on-site professional operations in Queretaro, Mexico.
- Exceptional interpersonal communication skills, customer-facing aptitude, and collaborative teamwork capabilities.
- Analytical problem-solving mindset and eagerness to learn complex telecommunications hardware and software systems.
- Mandatory legal work authorization and physical residency for professional operations in Queretaro, Mexico.

Nice-to-Have Skills

- Prior academic or professional internship experience in telecommunications, wireless networking, or IT infrastructure environments.
- Foundational vendor certifications such as Huawei Certified ICT Associate (HCIA) or Cisco Certified Network Associate (CCNA).
- Multilingual communication capabilities including professional fluency in Spanish alongside advanced English.
- Experience utilizing ticketing systems or customer relationship management (CRM) software for technical support tracking.
- Active participation in university engineering societies, hackathons, or technical research projects.

Application Information

- Recruiter: Huawei Latin America Recruitment Division
- Contact Name: Luis Eduardo Lopez (Technical Recruiter) / Edd Peron (HR Generalist)
- Email: [email protected]
- Phone:
- Company Website: https://www.huawei.com
- Salary/Rate: Market Competitive / Graduate Program Compensation Package
- Deadlin

📌 Wireless Engineer (Santiago de Querétaro)
🏢 Huawei
📍 Santiago de Querétaro