Fulfillment IQ is seeking an Application Support Engineer to own advanced troubleshooting for Manhattan Active WM/OM in production. You’ll isolate complex incidents, drive resolution, and coordinate with vendors in a 24x7 integral support model aligned to US time zones.
You will lead investigations, perform root-cause analysis, and contribute to proactive problem management while maintaining detailed incident records and shift handovers.
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📌 Remote 3rd‑Line Application Support Engineer (Manhattan Active) (Guadalajara)
🏢 Fulfillment IQ
📍 Guadalajara
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