Placements24 is seeking a First-Level Support Agent (Help Desk) in Querétaro City, blending on-site collaboration with remote flexibility. You will diagnose and resolve IT issues, assist with hardware/software setup, and guide users on operating systems and applications.
Adecuado candidates have proven help desk experience, strong problem-solving and communication skills, and familiarity with TCP/IP/DNS/DHCP networks. IT certifications such as CompTIA A+ are a plus.
📌 Especialista de Soporte de Primer Nivel (Santiago de Querétaro)
🏢 Placements24
📍 Santiago de Querétaro
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