POSITION SUMMARY:

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

- Strong written and verbal communication skills in English.

- Strong written and verbal communication skills in French.

- Ability to multi-task.

- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated.

- Full-time availability
- High School Diploma preferred but not required.

- Living in Mexico City or Estado de Mexico.

- Our office is located in Actual Polanco

- $18,000.00 gross (before taxes)
- Law Benefits.

- 2 days off.

- Career path.

After probation period:

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

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📌 FRENCH Videogames Customer Service (WRITTEN SUPPORT) (Ciudad de México)
🏢 Keywords Studios
📍 Ciudad de México