Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. Experiences shape the way people feel about a company. The Digital Experience Analytics (DXA) Data Insights team is responsible for analysing the collected raw data and computing all the signals, scores and metrics which provide analytical insights to our customers. We own our services end-to-end, from the planning to the deployment stage, including maintenance and constant improvements. As a Backend Engineer, you will be a key contributor to our back-end stack, your daily job will range from addressing customers' bugs to working on major improvements on our current infrastructure. Design, build, and maintain Java (21) / Spring Boot microservices and shared libraries used across the team. Develop and operate Apache Flink stream-processing jobs that handle high-volume session and event data. Build Kafka-based producers/consumers and the utilities that standardize them across services. Contribute to internal frameworks (multitenant Spring framework, task frameworks, REST clients) that other teams build on — quality and backward compatibility matter here. Help drive the ongoing Java 21 migration and keep the platform on modern, supported dependencies. Write tests, participate in code reviews, and support your services in production (observability,



on-call as the team matures). Candidates based in the Mexico City vicinity will be prioritized as this role is Hybrid, 3 days per week onsite. Java Development: Professional experience (5+ years) developing backend microservices in Java (Java 17 or higher). Spring Framework: Hands-on experience building production applications using the Spring / Spring Boot framework. Experience managing multi-module projects and dependencies using Maven. Demonstrated experience working with Apache Kafka (or similar) with distributed data systems (Flink, Spark) Relational Databases: Experience designing data models and writing/optimizing queries for relational databases (e.g., MySQL). Experience writing automated tests, debugging code, and supporting services in production environments. Code Quality & Collaboration: Experience participating in code reviews and collaborating across multi-repository software projects. Exposure to cloud deployment and containerized infrastructure. Experience migrating large codebases across major Java/Spring versions. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law.

📌 Senior Backend Engineer (Xico)
🏢 Medallia
📍 Xico