Solera Corporation in Mexico City seeks a Senior Manager for the General Network Operations Center.
You will lead a 25-analyst team delivering 24/7/365 support for Solera's SaaS platforms and infrastructure, upholding runbooks, incident response, and cross-functional collaboration.
The role requires 6+ years in IT service delivery leadership, strong technical background, and excellent English communication.
You will drive KPI-based improvements, vendor coordination, and policy compliance in a
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📌 Global Noc Director 24/7 Incident Leadership (Xico)
🏢 Solera
📍 Xico