Company Description The Spiggle Law Firm is a workplace law firm serving clients in all courts in Virginia, Washington, D.
C., and Maryland, focusing on pregnancy and caregiver discrimination, sexual harassment, and wrongful termination matters. The firm is dedicated to protecting the rights of workers and helping them navigate complex employment disputes. Founded by Tom Spiggle, the firm is supported by his broader advocacy work, including the DIY Self-Help Legal Leverage e-course that guides non-lawyers through analyzing legal claims. Tom is also the author of “You’re Pregnant? You’re Fired: Protecting Mothers, Fathers, and Other Caregivers in the Workplace” and host of the “Parents at Work” podcast, reflecting the firm’s commitment to modern workplace and caregiver issues. Role Description The Client Services Sales Executive is a full-time remote role responsible for guiding prospective clients through the firm’s intake and consultation process, ensuring a professional, empathetic, and efficient experience. Day-to-day tasks include responding to inbound inquiries, conducting initial screening conversations, explaining the firm’s services, and clearly outlining next steps for potential clients. The role involves following up with leads, maintaining accurate records in the firm’s CRM,



and collaborating with attorneys and staff to align client expectations with legal services offered. The Client Services Sales Executive will also contribute to revenue growth by identifying opportunities to enroll qualified clients in appropriate service offerings, while upholding high standards of client care and confidentiality. Qualifications
• Client-facing skills, including Client Services and Customer Service, with a focus on building trust and rapport.
• Strong Communication skills, both written and verbal, to explain complex information clearly and professionally.
• Experience promoting Customer Satisfaction by managing expectations, addressing concerns, and providing timely follow-up.
• Basic Finance skills to discuss pricing, payment options, and service packages accurately and transparently.
• Prior experience in sales, legal services, or professional services environments is beneficial.
• Comfort working in a remote setting, with strong organizational skills and attention to detail.
• Proficiency with CRM systems and standard office software tools.
• Ability to handle sensitive information with discretion and adhere to ethical and confidentiality standards.

📌 Client Services Sales Executive (México)
🏢 The Spiggle Law Firm
📍 México