Payroll Analyst II (US and Mexico Payroll)
Remote - Mexico
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work , and strong culture of connection and integral inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. Your career at Twilio is in your hands.
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Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio's next Payroll Analyst II (US and Mexico Payroll).
This position is needed to support US and Mexico payroll operations.
Join our team as a Payroll Analyst based in Mexico to bridge cross-border operations and drive payroll accuracy across both Mexico and the US. You will manage end-to-end processing, align local statutory requirements with US payroll practices, and deliver a seamless pay experience for a growing international workforce. If you thrive in dynamic, cross-functional environments and enjoy solving complex multi-country payroll challenges, this is your opportunity to make a direct impact.
Process multi-state US biweekly payroll within Workday, ensuring accurate calculations and data integrity.
Coordinate with the local payroll vendor to validate inputs, review outputs, and ensure compliant payroll delivery for Mexico.
Provide operational coverage and backup support across Americas regional payroll cycles as needed.




Perform detailed biweekly payroll audits alongside US team members to verify all transactions are processed and reported accurately.
Cultivate positive working relationships with internal stakeholders by providing timely payroll support and operational feedback.
Resolve employee inquiries submitted through ServiceNow promptly and professionally, meeting established SLAs.
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. 3+ years of experience processing payroll for the US
~ Previous Workday Payroll processing experience
~ Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act.
~ Excellent written, and verbal communication skills in English
~ This role will be remote, and based in Mexico.
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Twilio thinks big. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Twilio is proud to be an equal opportunity employer. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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📌 PayRoll Admin English Advanced (Ciudad de México)
🏢 Twilio
📍 Ciudad de México