Our client is a US-based company specializing in advanced solutions for health plans. The company offers adaptable solutions through SaaS ("Software as a Service") and BPaaS ("Business Process as a Service"), enabling health plans to optimize operations, enhance member experiences, and maintain compliance with industry regulations.
We are looking for an AI Automation Engineer to identify, design, build, and deploy AI agents and automations for operational teams. Identify automation and AI opportunities by analyzing operational workflows together with business teams and SMEs.
Design, build, and deploy AI agents and automated workflows using Microsoft Copilot Studio, Power Automate, and the broader Microsoft AI ecosystem.
Integrate systems via APIs and orchestrate workflows across multiple platforms and data sources.
Translate business requirements into working, production-ready automations.




Ensure solutions comply with enterprise data, security, and governance standards.
Test, monitor, and maintain deployed solutions; Support operational teams with adoption, training, and continuous improvement of automations.
Proven experience building and deploying automations and AI agents in a production environment.
Hands-on experience with Microsoft Copilot Studio, Power Automate, and the Microsoft AI ecosystem.
Understanding of enterprise data, security, and governance.
Healthcare experience, ideally in the payer or health insurance industry.
Experience writing SQL queries and performing data analysis.
Experience supporting software implementations and process improvements
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📌 Automation Engineer A (Ciudad de México)
🏢 Helpware
📍 Ciudad de México