You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the Capital IQ and Capital IQ Pro platforms. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support.
Responsibilities and ImpactFollowing approximately 1-2 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data, present group projects, learn about our customer segments, and gain exposure to additional S&P; Global platforms. Participants must complete required certification exams along with a rigorous evaluation process that will test skills and capabilities. This role is built to provide on-the-job training and networking opportunities that will prepare you for a successful career in S&P; General's Market Intelligence division. The role seeks to attract high achievers from a diverse pool of undergraduate institutions.
What's in it for youBuild a career with a rapidly growing, global company with career progression coaching. Assist market leaders and decision-makers across the Financial Services industry. Grow and improve your skills by supporting enterprise-level products and new technologies. Work in a hybrid model with two days required in the office. Flexible work: 2-days per week at the office and 3 days WFH.
What We're Looking ForA bachelor's degree in finance, accounting, economics, or business.
Excellent written and verbal presentation and communication skills in English.
Other languages are considered a big plus (German, French, Portuguese, Italian, etc). Flexibility to occasionally work on planned weekend coverage (Saturday or Sunday, having a weekday off instead). Relationship Management: Passion for building relationships with finance professionals and enthusiasm for learning and working in the financial services industry.
Communication:



Strong communication and customer service skills to effectively resolve client concern.
About S&P; Global Market IntelligenceAt S&P; Global Market Intelligence, a division of S&P; Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. BenefitsHealth & Wellness: Health care coverage designed for the mind and body.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
S&P; Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Hiring and Opportunity at S&P; GlobalAt S&P; Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Equal Opportunity EmployerS&P; Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. 20
- Professional (EEO-2 Job Categories-United States of America), OPRTON203
- Entry Professional (EEO Job Group) S&P; Global enables businesses, governments, and individuals with trusted data, expertise and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive in a rapidly changing global landscape.

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