Are you a network operations leader who thrives in fast-paced, global environments?
Do you enjoy building high-performing teams, driving operational excellence, and leveraging automation and AI to improve service reliability?
Join our team as Manager, Global Network Operations and play a key role in ensuring secure, reliable, and efficient network services across offices, distribution centers, data centers, retail stores, showrooms, and cloud environments worldwide.What you'll do:Lead and develop a integral Network Operations teamDrive incident, request, change, and problem management processesCoordinate major incident response, root cause analysis, and escalation managementSupport network refreshes, migrations, cloud connectivity initiatives, and lifecycle management activitiesAdvance an automation-first and AI-enabled support modelMonitor operational performance through KPIs,



reporting, and continuous improvement initiativesWhat we're looking for:8+ years of experience in Network Operations, Infrastructure Operations, Network Engineering, or Enterprise IT Operations3+ years of people leadership or technical team leadership experienceStrong expertise in:LAN / WANWireless NetworksSD-WANVPNDNSDHCPFirewallsExperience with ServiceNow or similar ITSM platformsKnowledge of network monitoring, operational analytics, automation, and scriptingYou'll have the opportunity to lead a global function, influence network strategy, and drive innovation through automation and AI while collaborating with teams around the world.
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📌 Manager, Global Network Operations (Xico)
🏢 Levi Strauss
📍 Xico