Workforce Analyst I: Real‑Time Staffing & Analytics (Centro-Norte)

Workforce Analyst I: Real‑Time Staffing & Analytics (Centro-Norte)

31 oct
|
Farmers Insurance Careers Mexico
|
Centro-Norte

31 oct

Farmers Insurance Careers Mexico

Centro-Norte

Farmers Insurance Careers Mexico is seeking a Workforce Analyst I to monitor workforce performance in a contact center. You will analyze call volumes, agent productivity, and schedule adherence, partnering with operations leaders to optimize staffing and service levels.
This full-time role requires 1-3 years in workforce management, fluent English, strong analytical skills, and proficiency with Excel and reporting tools.

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📌 Workforce Analyst I: Real‑Time Staffing & Analytics (Centro-Norte)
🏢 Farmers Insurance Careers Mexico
📍 Centro-Norte

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