Stori seeks an HRBP Operations Manager to serve as the main HR partner for a large call center (~500 employees) and report to the VP People. You will lead two HR analysts, drive automation and process clarity, and coordinate with Operations on the 2027 staffing plan.
Adecuado candidates bring 5+ years in HRBP roles, strong labor-law knowledge, and data-driven decision making in a fast-paced operations environment. Bilingual Spanish/English preferred; unions experience is a plus.
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📌 HRBP Operations Lead - Call Center & Automation (Ciudad de México)
🏢 Stori
📍 Ciudad de México
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