Maersk in Mexico City is seeking a customer-focused professional to own end-to-end customer experiences, resolve issues, and engage stakeholders to ensure timely cargo releases.
You will handle inquiries across demurrage, detention, and rail storage, while following company procedures and legal requirements.The role requires effective use of Salesforce/Case Management and a willingness to learn diverse databases and policies.
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📌 Customer Experience Consultant: Logistics & Shipments (Xico)
🏢 Maersk
📍 Xico