BikesOnline is seeking a Customer Service Agent to provide outstanding support to our US-based customers online and via VOIP. You will handle order issues, returns, tracking, and after-sales inquiries with a friendly, solution-oriented approach.
This role is remote, requires clear English communication, and the ability to navigate multiple digital tools. You’ll join a team committed to fast response times, accuracy, and continuous improvement using AI-assisted processes.
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📌 Remote Customer Support Specialist (Xico)
🏢 BikesOnline USA
📍 Xico
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