NTT DATA is seeking a ServiceNow Practice Operations Assistant to provide day-to-day administrative and operational support for staffing, onboarding, and ticket follow-up. The role focuses on staffing and resource tracking, billability, and reporting across projects in a nearshore Mexico setting.
You will manage Excel-based trackers, prepare simple summaries for leadership, and coordinate IT/HR ticket escalation while maintaining data accuracy and confidentiality.
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📌 Remote Operations Assistant, ServiceNow Practice (Centro-Norte)
🏢 NTT America
📍 Centro-Norte
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