About the Role Our client, a high-end department store in Tlaquepaque, Jalisco, MX, is seeking a dynamic and experienced Luxury Department Manager. This role is responsible for overseeing a specific department within the store, ensuring exceptional customer service, driving sales performance, and managing a team of sales associates. The ideal candidate will have a strong understanding of luxury retail, a passion for fashion and quality products, and proven leadership abilities.
Key Responsibilities Manage day-to-day operations of the assigned luxury department.
Drive sales performance to meet and exceed targets.
Provide exceptional customer service, building strong client relationships.
Lead, train, coach, and motivate the sales team to achieve their goals.
Maintain visual merchandising standards to enhance product presentation and store appeal.
Manage inventory levels, stock control, and ordering processes.
Ensure adherence to store policies, procedures, and operational standards.
Monitor sales data and market trends to identify opportunities and challenges.
Handle customer inquiries, feedback, and resolve any issues promptly.




Contribute to the overall success and brand image of the store in Tlaquepaque, Jalisco, MX.
Requirements Minimum of 3 years of retail management experience, preferably in luxury goods or fashion.
Proven track record of achieving sales targets.
Excellent customer service and interpersonal skills.
Strong leadership and team management capabilities.
Knowledge of visual merchandising principles.
Passion for luxury products and brands.
Ability to work adaptable hours, including weekends and holidays.
High school diploma required; degree in Business or Fashion Merchandising is a plus.
Proficiency in retail POS systems.
Reside in or be able to commute to Tlaquepaque, Jalisco, MX.
Benefits Our client offers a competitive salary, commission opportunities, employee discounts, and a supportive work environment. This is an excellent opportunity to grow your career in luxury retail within a respected establishment in Tlaquepaque, Jalisco, MX. Join a team that values excellence and client satisfaction.

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📌 Gerente de Departamento de Lujo (Retail) (Centro)
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