Director of AI Products — Customer Success & Support (Xico)

Director of AI Products — Customer Success & Support (Xico)

31 oct
|
Coupa
|
Xico

31 oct

Coupa

Xico

Coupa seeks a Director, AI Products to lead Customer Success & Support AI initiatives. This role owns strategy, operational rhythm, and an autonomous agentic operating model across general operations, coordinating with AI Platform and IT Delivery teams.
You will drive market insights, define use cases, and align with governance frameworks to enable measurable retention, adoption, and efficiency.

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📌 Director of AI Products — Customer Success & Support (Xico)
🏢 Coupa
📍 Xico

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