DiDi General Inc. seeks a Fraud Operations Specialist to join our team in Mexico City.
You will manage transaction alerts, contact cardholders to verify details, resolve authorization issues, and respond to risk metrics while preserving excellent customer experience. You will investigate fraud patterns, assess high-risk transactions, collaborate with cross-functional teams, and document actions to improve prevention processes.
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📌 Fraud Risk & Investigations Specialist (Ciudad de México)
🏢 Didi
📍 Ciudad de México
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