About Us:

At Texas Counseling Center, we are dedicated to providing high-quality mental health and psychological evaluation services. We are more than just a counseling center; we are a sanctuary of support and hope for all those seeking to improve their mental well-being.

Our Immigration Evaluations team supports individuals and families across the U.S. through psychological evaluations for hardship waivers, VAWA, U Visa, T Visa, asylum, and other immigration cases.

We are looking for an empathetic, detail-oriented, and emotionally mature Bilingual Immigration Interviewer based in Mexico to join our team remotely. In this role, you will conduct structured interviews with clients, gathering the personal history and information our licensed clinicians need to complete their evaluations.

Key Responsibilities:

- Client Interviews: Conduct structured interviews via secure video or phone, in English and Spanish, with warmth, sensitivity, and professionalism.
- Trauma-Informed Approach: Work with clients who may be survivors of domestic violence, human trafficking, violent crimes, or persecution, creating a safe and respectful space for them to share their experiences.
- Documentation: Accurately record and summarize client information using our templates and Electronic Health Record (EHR) system.
- Clinical Team Coordination: Work closely with clinicians and care coordinators to keep evaluations moving and on schedule.
- Confidentiality: Handle highly sensitive information with complete discretion and in compliance with privacy standards (HIPAA).





Requirements:

- Location: Must be residing in Mexico (Fully Remote position).
- Experience: Experience conducting interviews, intake, or case documentation. A background in psychology, social work, legal support, or immigration is a major plus.
- Technical Setup: High-speed, reliable internet connection, a quiet and private home-office setup, and a computer with camera and headset.
- Work as an independent contractor under Mexico’s RESICO tax regime, or be able to issue invoices for professional services.

Qualifications & Skills:

- 100% Fluent in English and Spanish (C1/C2 level). Excellent verbal and written communication skills in both languages are required.
- Strong active listening skills, empathy, and emotional resilience when hearing difficult experiences.
- Excellent writing skills and attention to detail.
- Ability to handle sensitive client situations with confidentiality, emotional maturity, and patience.
- Experience with EHR/CRM systems or online documentation tools is a plus.

What we offer:

- Fully remote work.
- Competitive hourly pay, based on experience and qualifications.
- Schedule aligned with Central Standard Time (CST) business hours.
- Supportive, collaborative, respectful, and growth-oriented team culture.
- Training on our interview process and trauma-informed practices.
- Long-term engagement and professional growth.

Please submit your Resume/CV in English. Brief cover letters or intro messages in English are highly encouraged!

📌 Bilingual Interviewer for Immigration Psychosocial Evaluations (Remote — 1099 Contract) (México)
🏢 TEXAS COUNSELING CENTER
📍 México