Sharp Brains is seeking an experienced EUC L2 Engineer to deliver hands-on end-user computing support in a fast-paced IT environment. You will troubleshoot Windows devices, manage Microsoft 365 services, and assist with endpoint management across the organization.
The role requires strong communication, onsite problem solving, and the ability to handle incidents end-to-end using ServiceNow, SCCM/MECM, and Intune. You will collaborate with IT teams to ensure smooth operations and SLA adherence.