Palo Alto Networks, Inc. is seeking a Senior Technical Support Engineer to address complex post-sales challenges. You will collaborate with customers to analyze issues, perform RCA, plan upgrades, and deliver tailored support across multi‑cloud and hybrid environments.
You will communicate technical issues to both technical and non-technical audiences, mentor junior engineers, and contribute to knowledge bases. This role requires weekend/on-call coverage and strong problem-solving under pressure.
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📌 Remote Senior SASE & Cloud Security Support Engineer (Ciudad de México)
🏢 Palo Alto Networks
📍 Ciudad de México
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