Role purpose Business Agility Leads are accountable to leading the implementation and adoption of new ways of operating across the WPB Transformation Portfolio aiming to maximize value for customers and the Business, through coordinating cross-functional teams with focus on embedding tools and the Business Agility framework. Furthermore, they lead preparation and adoption efforts during the implementation phases to guarantee an appropriate commercialization of the solutions delivered.

Key responsibilities
• Lead the introduction of new ways of operating across WPB Portfolio.
• Promote adoption of Agile Frameworks (SAFe, Scrum, Kanban) across Business,
• Technology and Transformation teams.
• Mobilization of teams to operate within the Business Agility model.
• Coaching teams to adopt frameworks, roles and tools related to the new ways of operating.
• Design implementation strategies for a proper change adoption of the solutions delivered from the WPB Portfolio.
• Lead change management efforts coordinating teams to execute training and internal communication plans for an appropriate adoption of audiences.
• Conduct adoption activities (surveys, focus groups, mystery shoppers, among others) that allow consolidate feedback from users related to the agile practices and its execution within teams, and based on it, raise risks & issues and implement mitigation actions accordingly. Knowledge and experience Experience / Education
• Business Administration, Finance,



Commerce degree or related fields.
• Certifications in Agile Methodologies (SAFe, Scrum, etc.) will be an advantage.
• Fluency English (C1, C2)
• Experience working with Agile methodologies is preferred Skills / Knowledge
• Leadership: The role will coordinate multi-disciplinary teams for execution and interact
• with Sr. Stakeholders.
• Ability to form networks and influence at multiple levels of the organization (both up
• and down), across different teams.
• Strategic Planning
• Excellent communication, interpersonal skills and problem solving / analytical skills.
• Must be a self-starter, versátil, innovative and adaptive.
• Comprehensive knowledge of WPB Propositions and Channels.
• Customer journeys HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

📌 Regional Transformation Operations Lead, A&E Governance (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México