Se cuenta con candidato fuerte identificado Role Purpose The role holder is expected to facilitate the maintenance of an effective operational risk and control environment via the execution of the 1LoD thematic reviews and Risk and Control Assessment (RCA) process, provide inputs for identification of relevant risks and ensure adherence to the Incident Management process to enable timely Reporting. The role holder would be required knowledge and expertise to the IWPB business teams on all aspects of operational risks including products and important or relevant business process. Principal Accountabilities: Key activities and decision making areas Impact on the Business
• Perform Thematic Reviews on relevant IWPB process in order to ensure appropriate control environment and active risk management.
• Ensure that IWPB country has a robust and compliant Business Risk Control Management capability within ‘First Line of Defence’ aligned to the Global model.
• Support IWPB teams in adherence to both internal and external directives from ‘Second Line of Defence’ including but not limited to Compliance, Operational Risk, Information Security Risk, Business Continuity functions.
• Assess and report on the adequacy of operational risk and control environment.
• Ensure through thematic reviews that the country IWPB team implements compliance policies and procedures in respect of IWPB business, including Non-Financial Risks programs as well as regulatory projects (including NFR, Integral Standards, etc). Essential:
• Ability to perform Thematic or Audit reviews
• Strong Knowledge on IWPB Products and Channels and relevant business process
• Good understanding on Risk and Control management, preferably gained through experience in front line and risk roles
• Good understanding on Financial and Non-Financial risks and Framework
• Knowledge of the changing regulatory environment especially in the financial services sector




• Leadership, management and coaching skills
• Proven problem-solving skills with ability to consider alternative and lateral solutions
• Highly developed communication, presentation and influencing skills set
• Ability to prioritize and work independently under pressure within a team environment
• Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output. Desired:
• Experience performing and coordinating reviews, preferably gained on Audit or Assurance teams
• Comprehensive knowledge managing risk and controls assessments
• A sound knowledge of the Group and the IWPB business, including products, services, systems & processes.
• Business experience in a variety of roles centred on delivery of high quality customer service.
• Strong Knowledge managing Helios or risk and controls database/system
• Exposure to an operation and a control environment, such as audit or compliance.
• Proficient English level (speaking and reading) The following skills are required to successfully execute the Risk and Control

responsibilities:
• Familiarity with the Non-Financial Framework
• Excellent communication and interpersonal skills
• Proven project and risk management capabilities with a focus on resolving complex problems
• Effective team and matrix management skills in multi-cultural environments
• Working knowledge of applicable security/risk concepts and methodologies
• Organised and autonomous




• Operational Effectiveness & Control
• Ensure adherence to Group Standards, Regulatory and Group Audit requirements
• Ensure effectiveness of Operational Risk frameworks throughout the region/country via robust Risk Control Assessments, operational processes and internal controls.
• Maintain robust controls that operate effectively and are regularly tested.
• Ensure full control testing Programme is in place in countries and that they are robust and fit for purpose.
• Review and process dispensation requests from countries that pertain to the management of operational risk.
• Effective use of Ops Risk tools (including Helios, Aramis, Archer, EIM, Comet, Melody, Qlik Sense, etc), Key Indicators and Dashboard, MSIIs and Audit Database to mitigate risks. Ensure that countries maintain cost discipline, rationalize and consolidate risk expense. En HSBC esperamos que nuestra gente se trate con dignidad y respeto, creando una cultura incluyente que promueva igualdad de oportunidades. Nuestros valores definen quiénes somos como organización y lo que nos distingue, valoramos la diferencia, avanzamos juntos, nos hacemos responsables de nuestras acciones, usamos el buen juicio, hacemos lo correcto y hacemos que las cosas sucedan. En HSBC nos encontramos orientados a garantizar la igualdad de género y capacitación constante hacia nuestros empleados, así como a la protección de sus derechos laborarles y sociales “En HSBC ofrecemos a nuestros colegas un mayor número de días para que puedan disfrutar al máximo su boda, cuidar al nuevo integrante de la familia, o vivir el duelo por la pérdida de algún familiar.” Nuestro paquete de permisos con goce de sueldo está a la vanguardia en México. Ahora tienes una razón más para ser HSBC y vivir con orgullo una cultura de bienestar integral, balance y auto cuidado”. https://youtu.be/zjrWwmYbXqo

📌 Gerente Risk and Control IWPB (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México