Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile.
We strive for innovation and excellence and are market leaders in many industrial segments.
Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.
Job Description As a Robotics Field Robotics Engineer, you provide on-site and remote technical support to ensure optimal performance and reliability of robotic systems.
You diagnose, repair, and maintain equipment while acting as a key interface between customers and internal teams, ensuring high service quality and system uptime.
Reports to: Local Service Manager / Head of Services North America Responsibilities and Objectives: Field Service & Customer Support - Provide on-site repair, troubleshooting, maintenance,



and programming support - Diagnose robotic systems and resolve issues efficiently - Restore system operation and ensure customer satisfaction - Support commissioning and emergency interventions Remote Support & Hotline - Provide technical support via phone and email - Manage customer hotline requests - Guide customers through troubleshooting and resolution remotely Service Execution & Reporting - Document activities in CRM - Track system performance and issues Coordination & Improvement - Coordinate with service management and teams - Provide feedback for continuous improvement - Support knowledge sharing Adheres to all safety, quality and environmental standards Qualifications - Bachelor's or Associate degree in Engineering, Robotics, or related field - 3+ years experience in robotics or industrial automation - Strong robot programming and troubleshooting skills - Knowledge of electrical, mechanical, and control systems - Ability to read and interpret technical documentation - Strong communication and customer interaction skills - Willingness to travel up to 75% Additional Information Willingness to travel as required both domestically and internationally (up to 75%) #J-*****-Ljbffr

📌 Robotics Field Engineer - Mex (Santiago de Querétaro)
🏢 STÄUBLI
📍 Santiago de Querétaro