Program Manager - PMO/Chief of Staff, Amazon Transportation Services Mexico
Amazon is seeking a Chief of Staff to the Director of ATS Mexico, 3P Carriers and US Out of Country for LATAM. You will be the Director's proxy and closest advisor across a business that spans Middle Mile Transportation, Sort Centers, US Fulfillment, and the support functions behind them, in one of Amazon's fastest growing markets.
You will hold delegated decision authority, represent the Director in forums they cannot attend, and own the mechanisms that determine what the leadership team decides and when. That means org design and headcount, the annual operating plan cycles, the performance and promotion calibration cycles, and the culture mechanisms that keep a distributed organization pointed in the same direction.
The bar here is not automating existing work faster. In a single day you will move from a confidential org design conversation, to authoring a narrative that a VP will read, to coaching a new leader on how to run their own weekly business review. You will influence senior leaders who do not report to you, and you will be trusted with information that is not shared widely.
They see the pattern in scattered signals before anyone has assembled the data, and they have strong instincts for what deserves attention now versus what can wait. If you are a structured thinker who is comfortable with ambiguity, willing to respectfully challenge senior leaders when you see it differently, and able to earn trust fast across functions and countries, we want to hear from you.
Act as the Director's proxy in leadership forums, deciding on their behalf as trust is established and escalating only what needs their judgment.




Own the rhythm of the business, including leadership forums, WBRs, MBRs, and QBRs, plus the commitment tracker that makes decisions stick.
Own the talent and org agenda with HR and Finance: org design, headcount, performance and promotion calibration, succession.
Run the culture mechanisms: engagement survey action plans, Connections follow through, townhalls.
Represent Mexico in worldwide forums and convert what you hear into regional plans.
Pressure test the Director's thinking, and disagree before the decision rather than after.
Later, you represent the Director on a regional call, draft an OP1 narrative section, lead a cross-functional sync to unblock a stalled initiative, coach a new leader on their weekly review, and clear last week's commitment tracker. 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Experience communicating and presenting to senior leadership
- Speak, write, and read fluently in English

Experience working closely with and advising senior executives of an organization or equivalent

- Experience managing a budget or P&L;
- Advanced degree, or MBA

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📌 Program Manager (Ciudad de México)
🏢 Amazon
📍 Ciudad de México