Account Manager LATAM (Guadalajara)

Account Manager LATAM (Guadalajara)

30 oct
|
Ubees
|
Guadalajara

30 oct

Ubees

Guadalajara

UBEES is the global leader in beekeeping applied to regenerative agriculture. We partner with leading integral brands (Nespresso, Nestlé, Starbucks, and others) to implement sustainable beekeeping programs that increase crop productivity & yield, enhance biodiversity , reduce carbon footprint and chemical use, diversify small farmer income and empower farmers in beekeeping activities. Leveraging cutting-edge technology, including advanced sensors, UBEES bridges the gap between beekeeping and modern farming practices

Location:
Remote Contract: Independent contractor

Job Description
The Account Manager is responsible for the day-to-day management of a portfolio of client accounts, ensuring beekeeping and pollination programs are delivered on time and on budget. This role is the client's primary point of contact, managing communication, coordinating projects and tracking program progress. The Account Manager is also the team's internal lead for customer success and renewals: they make sure the team follows the renewal process, keep renewals on track, and find opportunities to grow existing accounts. The role works closely with the sales team, and the Account Manager will receive sales training in renewals and upselling to grow their commercial skills.

Responsibilities:
1.
Client Relationship Management
• Cultivate and maintain strong relationships with client accounts
• Understand each client's unique needs and goals, and tailor solutions accordingly
• Serve as the primary day-to-day contact for client accounts, communicating proactively in both English and Spanish




• Regularly update clients on project progress, milestone and deliverables 2.
Project Management
• Oversee ongoing beekeeping projects, ensuring they meet quality, timeline, and budgetary objectives
• Collaborate with cross-functional teams (operations, tech, and sales) to coordinate project implementation
• Travel to client sites and field locations across the US and LATAM for on-site oversight
• Support supplier coordination to keep programs on track 3.
Customer Success & Renewals
• Lead the renewal process for the Account Management team, making sure each account follows the process and is on track to renew
• Identify upsell and cross-sell opportunities within existing accounts and build proposals with the sales team
• Track client satisfaction and lead regular review meetings with clients What we’re looking for:
• 3-5 years of experience in account management, customer success, business development, including at least 2 years in a client-facing role
• Interest in sales and customer success; experience with renewals or upselling is a strong plus
• Comfort leading conversations about renewals and account growth
• Strong organizational and follow-up skills, with the ability to manage multiple accounts and deadlines at once
• Excellent written and verbal communication; bilingual Spanish/English required
• Degree in a relevant field (Business, Sales, Communications or related)
• Comfort with regular travel across the US and LATAM
• Background or interest in beekeeping, agriculture or sustainability is a plus but not required

📌 Account Manager LATAM (Guadalajara)
🏢 Ubees
📍 Guadalajara

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