Concentrix in Mexico City is seeking a Trainer II to deliver client-focused training for new hires, product updates, and ongoing training programs. You will mentor junior trainers, review curricula, and evaluate programs to ensure top-notch workforce readiness and service delivery.
You will work in a fast-paced training classroom, coordinating with Operations to ensure agents transition smoothly to production and meet performance metrics. English required, full-time on site in Mexico City.
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📌 Senior Training Specialist - Mentoring & Curriculum Lead (Nezahualcóyotl)
🏢 Concentrix
📍 Nezahualcóyotl
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