We are looking for an organized, proactive, and service-oriented Administrative Assistant to provide administrative and operational support to our team in a fast-paced professional services environment.
This role is responsible for managing front desk activities, welcoming visitors, handling incoming calls and correspondence, coordinating document deliveries and messenger services, and supporting day-to-day administrative processes. The position also involves document preparation, record keeping, and handling confidential client information with a high level of accuracy and discretion.
The idóneo candidate is detail-oriented, adaptable, and comfortable managing multiple priorities while delivering excellent service to internal and external stakeholders.
Key Responsibilities Manage front desk activities, including greeting visitors, answering calls, and directing inquiries to the appropriate team members.
Receive, register, and distribute incoming documents, correspondence, and deliveries.
Coordinate document and package pickups and deliveries with messengers, ensuring timely and accurate handling.
Prepare documents and packages for shipment, including airway bills, commercial invoices, and other required shipping documentation.
Track document deadlines and communicate progress, status updates, and potential issues to the relevant Director or team members.
Support the preparation, drafting, assembly, and processing of immigration-related petitions and applications, following established procedures and requirements.
Maintain and update status reports, records, and client, vendor, and internal contact information.
Enter, update,



and maintain confidential client information in the company's proprietary case management system.
Perform general administrative duties, including data entry, email correspondence, copying, scanning, typing, and document filing.
Provide additional administrative and operational support to the department as needed.
Handle sensitive information with confidentiality, professionalism, and attention to detail.
Qualifications and Experience Strong organizational skills and excellent attention to detail.
Ability to prioritize competing demands, manage multiple tasks simultaneously, and consistently meet deadlines.
Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels, both in person and through phone and email.
Intermediate to advanced English proficiency, both written and spoken.
Proficiency in Microsoft Office and general office technology tools.
Experience in document management, filing, record keeping, and administrative coordination.
A proactive mindset, with the ability to anticipate needs, identify potential issues, and respond promptly and professionally.
Flexibility, initiative, and a collaborative approach to supporting team priorities.
Strong customer service skills and the ability to handle inquiries with courtesy, tact, and discretion.
Previous experience in a corporate or professional services environment is preferred but not required.
Applicants must currently reside in Mexico City and be available to work on-site.
Work Location: Insurgentes Sur, Col. Florida

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📌 Administrative Assistant (Nezahualcóyotl)
🏢 EmpresaConfidencial
📍 Nezahualcóyotl