EPTA GROUP in Querétaro, Mexico seeks a customer service specialist to handle a variety of incoming calls and fulfill customer needs, ensuring satisfaction. You will enter orders in SAP, process quotes and payments, and support order fulfillment.
Responsibilities include managing customer accounts, issuing RMAs, handling warranty claims, and researching inquiries with SAP, Smartsheet, and BPCS. 1–3 years in related service roles and English proficiency are required.
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📌 Customer Success & Order Specialist (Santiago Mexquititlán Barrio 1ro.)
🏢 EPTA GROUP
📍 Santiago Mexquititlán Barrio 1ro.
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