Job Overview Our client is seeking a Logistics Customer Support Coordinator (GoHighLevel) to manage day-to-day clerical and operational tasks, serving as the first point of contact for inbound communications while streamlining workflows for a transportation service.
Schedule Monday - Friday, 7:00 AM - 3:00 PM CST, with 1 hour unpaid break (40 work hours per week).
Responsibilities Handle high volumes of inbound calls from riders, customers, and drivers, providing timely updates on ETAs and service inquiries.
Manage email correspondence with contracted organizations, including processing and sending invoices.
Coordinate and build daily driver schedules and route assignments to ensure next-day readiness.
Generate and distribute quotes for ride requests, supporting both one-time and weekly booking clients.
Leverage Go High Level to build automations and streamline customer communication workflows.
Maintain organized records of client bookings, driver availability, and service contracts.




Ensure seamless coordination between drivers, clients, and contracted healthcare and corporate partners.
Maintain service quality standards appropriate for medical and workforce transportation clients.
Requirements Proven experience using Go High Level, including setting up automations and managing workflows.
At least 3 years of experience in logistics, transportation, or dispatch coordination.
Excellent verbal communication skills with a warm, compassionate phone manner.
Strong organizational and multitasking abilities in a fast-paced environment.
High level of attention to detail, particularly with scheduling and invoicing accuracy.
Contract type Independent Contractor
Perks Permanent work from home
Immediate hiring
Health Insurance Coverage for eligible locations

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📌 Logistics Customer Support Coordinator (Gohighlevel) (Colón)
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📍 Colón