BlackLine is seeking an Application Support Analyst in Mexico City. You will handle customer inquiries, perform troubleshooting, and escalate complex issues to a Senior Analyst.
You will coordinate with customers and technical staff to resolve software application issues and ensure quality through testing, documentation, and standard processes. The role operates in a hybrid setup (3 days in-office, 2 days at home) at a central Reforma office, with daily meals and other perks.