You’ll own design for our core product surfaces end to end, from discovery and research through shipped outcomes, working directly with product leadership, PMs, and engineers.

What You’ll Do

Product Design

- Design across the full Jeeves platform, from mobile to desktop, focusing on our core card, payments, and spend management flows.
- Own projects end to end: framing the problem, exploring solutions, shipping with engineering, and measuring outcomes.
- Elevate the craft and consistency of the core product experience—identify UX debt and drive a plan to pay it down.
- Promote the product vision through design exploration, documentation, and presentations to leadership.
- Use AI tools throughout your workflow—generative exploration, AI prototyping, and LLM‑assisted copy and documentation—to test more directions faster without sacrificing craft.
- Apply payments and fintech domain expertise to design for real‑world financial complexity, including AI‑powered product experiences within Jeeves (intelligent expense review, automation, insights).

Design Systems

- Use and extend Jeeves’s existing design system and standards.
- Identify gaps and inconsistencies across product surfaces—using AI tooling to audit at scale—and drive systematic fixes.
- Establish design principles and patterns that other designers and engineers can build on, including patterns for AI‑driven features (confidence, explainability, human review).

Research & Validation

- Plan and run your own research—including personally recruiting participants when needed.
- Use AI to accelerate research synthesis and analysis—while keeping human judgment on what customers actually need.
- Validate design decisions with customers before and after shipping.
- Advocate the customer perspective across Jeeves, grounded in evidence.

Cross-Functional Collaboration

- Partner daily with product managers, engineers, UX researchers, and product marketers.




- Co-create and collaborate on the product vision with core product leadership, reporting directly into it.
- Influence design practices and team operations within a distributed, integral team—including how the design team adopts AI in its workflows.
- Participate in cross-functional interviews and help raise the design bar in hiring.

Minimum Requirements

- 5+ years of professional product design experience, with senior-level scope on multiple high‑impact projects you were directly responsible for.
- Experience designing for fintech, payments, or financial services products.
- A portfolio demonstrating end-to-end ownership: problem framing, exploration, shipped outcomes—not just final screens.
- Demonstrated ability to drive projects forward independently in ambiguous environments, without heavy direction.
- Working fluency with AI tools in your design process—demonstrated by how you actually use them today for exploration, prototyping, research synthesis, or documentation.
- Experience working within and improving design systems at scale.
- Hands‑on research experience, including recruiting your own participants and synthesizing findings into design decisions.
- Track record of close collaboration with PM and engineering through to shipped product.
- Professional working proficiency in English.

Preferred Qualifications

- Deep knowledge of the payments ecosystem—networks, issuers, partners, and how platforms like Jeeves differentiate within it.
- Experience designing for B2B or finance-team users (controllers, CFOs, ops teams).
- Experience designing AI-powered product experiences—copilots, agents, or intelligent automation—especially patterns for trust, explainability, and human oversight in financial products.
- Experience working in a globally distributed product organization across time zones.
- Experience mentoring other designers or shaping design team practices.
- Native or professional English and Spanish, Portuguese preferred.

Location: This role is a full-time remote position.

📌 Senior Designer (México)
🏢 Jeeves
📍 México