Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. As the Carrier Success Representative Trainee you will use your customer service skills and tracking experience to help deliver premier service to our customers. Utilize RingCentral, ARRIVEnow, email, and Slack to update our systems properly and communicate with our drivers Enter and update information accurately in our tracking software. Maintain a high standard of quality in the comments you input and the emails you send and receive. Guarantee that the quality of calls, notes,
emails, and overall information is aligned with our parameters. Must be willing to live in Guadalajara full-time Must be bilingual in Spanish and English Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more. Enjoy office wide engagement activities, team events, happy hours and more Work in our new Guadalajara office located in Torre *
* (Av. Americas **) within the plaza, you'll find cafes and a wide variety of local restaurants. Start your morning with free coffee