Capgemini in Puebla is seeking a Service Desk Analyst to deliver IT support for users, log and resolve incidents, and work with the IT team to handle more complex issues. The role is onsite and requires 0–1 year of experience in service desk or technical support.
Candidate should be ready for rotating shifts and weekend work as per operations. The position emphasizes strong customer service, teamwork, and proficiency with productivity tools.
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📌 Onsite Service Desk Analyst — IT Support & SLA (Heroica Puebla de Zaragoza)
🏢 Capgemini
📍 Heroica Puebla de Zaragoza
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