MULESOFT SENIOR INSTRUCTOR
Mexico City |
Join our elite Education & Success Enablement team as a
Senior Technical Enablement Specialist
, where high-touch technical education powers strategic Customer Success. In this high-visibility role, you will architect and deliver transformative, high-impact learning experiences that empower enterprises to master and scale Salesforce technologies with total confidence.
Our Specialists are far more than traditional trainers — they are
trusted technical advisors, domain experts, and catalysts for digital transformation
. Through live strategic instruction, immersive hands-on workshops, and flagship event-based enablement, you will guide enterprise customers from foundational understanding to full-scale technological adoption. You will play a pivotal role in driving measurable business value across our Salesforce Success Plans as our premier scaled (1:Many) growth engine.
We are seeking customer-obsessed professionals with exceptional communication mastery, relentless technical curiosity, and a passion for empowering others. We invest deeply in our talent — positioning you to evolve into a recognized industry expert, a thought leader, and a major influencer across the global Salesforce ecosystem.
What You'll Do
Deliver High-Impact Scaled Learning:
Lead elite 1:Many customer enablement programs, including immersive technical workshops and multi-day instructor-led courses, across virtual and in-person environments.
Demystify Enterprise Complexity:
Distill advanced architectural and technical concepts into intuitive, actionable insights for audiences ranging from hands-on developers to executive stakeholders.
Drive Dynamic Engagement:
Facilitate interactive, high-energy sessions that foster active participation,



collaborative problem-solving, and real-world application.
Act as a Trusted Technical Advisor:
Partner directly with Signature, Premier, and Standard Success Plan customers to deliver best practices, strategic implementation guidance, and tailored adoption roadmaps.
Accelerate Value Realization:
Drive rapid customer adoption of cutting-edge Salesforce technologies through targeted enablement programs and strategic workshops.
Shape the Enablement Ecosystem:
Collaborate cross-functionally with Content Engineering, Customer Success, and Product Management teams to continuously innovate and refine our general learning offerings.
Champion the Brand Globally:
Represent Salesforce as a premier speaker and technical expert at major industry conferences and flagship customer events (e.g., Dreamforce, TDX).
Exceed Operational Benchmarks:
Consistently achieve top-tier Customer Satisfaction (CSAT) scores and high-performance delivery metrics.
Stay on the Tech Forefront:
Continuously master emerging Salesforce innovations, enterprise integration patterns, modern analytics trends, and cutting-edge adult learning methodologies.
Specialization & Strategic Ramp (First Year)
Master Core Capabilities:
Onboard rapidly to deliver flagship courses and advanced technical workshops across
MuleSoft, Tableau, Data Cloud, Agentforce, Data360, Platform,



or Marketing Cloud
.
Expand Your Technical Reach:
Scale your expertise into emerging Salesforce clouds and strategic solution areas as industry demands evolve.
Required Qualifications
3+ years
of progressive experience in a technical enablement, solution architecture, technical training, or customer-facing engineering role.
Proven
technical depth and hands-on aptitude
with enterprise-grade platforms, integration engines, or data analytics software.
Commanding presentation and public speaking skills
, with a track record of leading interactive workshops, technical deep-dives, or executive briefings.
Exceptional ability to rapidly absorb complex technologies and translate them into structured, engaging learning frameworks.
Deep experience driving virtual and in-person enablement using enterprise collaboration suites (e.g., Zoom, WebEx).
Proven comfort with
live technical demonstrations, live debugging, and real-time troubleshooting
during interactive sessions.
Strong executive presence, time management, and agility when navigating dynamic enterprise customer environments.
Preferred Qualifications
Hands-on familiarity with the
Salesforce Ecosystem
(particularly Data Cloud, Agentforce, MuleSoft, or Tableau).
Background in high-impact technical roles such as
Solutions Engineer, Enablement Architect, Support Engineer, Technical Educator, Customer Success Manager, or Product Manager
.
Salesforce Certifications
(e.g., Data Cloud Consultant, Agentforce Specialist, MuleSoft Certified Developer/Architect, or Tableau Certified).
Proven success driving enterprise digital transformation, change management, or user adoption initi

📌 Mulesoft Senior Instructor (Xico)
🏢 Leadout Capital
📍 Xico