We are seeking an experienced, results-driven E-Commerce Marketplace Manager to lead and expand our online sales operations from our Mexicali facility.

Key Responsibilities

1. Marketplace Management & Sales Performance

- Take full ownership of existing marketplace accounts, including Amazon, eBay, Mercado Libre, and other current or future e-commerce channels.
- Monitor daily sales performance, revenue, profitability, conversion rates, and overall account performance.

2. Pricing, Advertising & Profitability

- Manage marketplace advertising campaigns, promotional activities, and advertising budgets.
- Analyze marketplace fees, shipping costs, return rates, and other expenses impacting profitability.

3. Account Health, Claims & Returns

- Maintain excellent account health across all marketplaces and ensure compliance with platform policies.
- Coordinate with operations and technical teams to resolve product-related issues.
- Handle marketplace escalations and work directly with platform representatives to resolve issues promptly.

4. Inventory & Stock Management

- Work closely with warehouse and operations teams to maintain accurate inventory availability across all sales channels.
- Identify high-demand products and communicate replenishment requirements to the commercial and purchasing teams.
- Support inventory planning, forecasting, and stock optimization.

5.



Business Development & Channel Expansion

- Identify, evaluate, and develop new e-commerce channels and marketplace opportunities.
- Negotiate marketplace commission rates, seller fees, advertising incentives, promotional support, and other commercial terms.

6. Reporting & Performance Management

- Prepare daily, weekly, and monthly reports covering sales, profitability, inventory, advertising, and marketplace performance.
- Ensure accurate data, reporting, and communication across departments.

Required Qualifications

- Minimum 3-5 years of hands-on experience managing e-commerce marketplaces, preferably within consumer electronics, IT hardware, or refurbished products.
- Proven experience managing Amazon, eBay, Mercado Libre, or comparable online marketplaces.
- Fluent in both English and Spanish, written and spoken (mandatory).
- Strong understanding of marketplace pricing, advertising, Buy Box optimization, seller performance, and account health.
- Experience handling returns, RMAs, customer disputes, and marketplace claims.
- Demonstrated ability to analyze sales data, product costs, marketplace fees, and profit margins.
- Strong Microsoft Excel skills and experience working with reporting and inventory management systems.
- knows switches and software that can connect to market place and ERP.

#J-18808-Ljbffr

📌 IS-E-Commerce Marketplace Manager (Mexicali)
🏢 Ivemsa
📍 Mexicali