Wati is seeking a highly skilled Product Support Engineer to provide advanced technical assistance to customers and internal teams. You will investigate and resolve complex issues, manage escalations, and ensure the highest levels of customer satisfaction while bridging gaps between front-line support and product development.
This rotational role requires flexibility for early morning or evening shifts and weekends within a five-day work week.
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📌 SaaS Product Support Engineer II (Escalations) (México)
🏢 WATI
📍 México
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