Overview
We are seeking a motivated, service‐oriented Sales Support Representative / Customer Service & to join our growing operations specializing in wire, cable, and wire harness products.
Duties
- Support marketing initiatives by promoting company products and services to both existing customers and prospective clients.
- Collaborate with the Business Development team to identify market opportunities, support growth efforts, and contribute to expanding the customer base.
- Assist in technical sales, explaining product features, benefits, capabilities, and tailored solutions to help customers make informed purchasing decisions.
- Maintain detailed and accurate records of customer interactions, sales activities, quotations, account information, and follow‐up requirements within internal systems.
- Build and maintain strong customer relationships, fostering trust, satisfaction, and long‐term retention through consistent communication and support.
Requirements:
- Knowledge of the wire, cable, and wire harness industry, including understanding of product types and terminology.
- Excellent communication skills in English,



both verbal and written.
- Experience with outbound calling, including warm calling, telemarketing, and customer service environments.
- Ability to work independently while collaborating effectively within a cross‐functional team setting.
- Demonstrated ability to manage multiple priorities in a fast‐paced environment.
- Strong organizational skills with exceptional attention to detail and accuracy in maintaining records.
- Experience with ERP systems (ECOUNT, Q‐Inmass, or similar), including navigation, data entry, and workflow understanding.
(ECOUNT-ERP | Outlook), (Re: Q-Inma...Questions | Outlook)
- Ability to travel to the United States as needed for training, team meetings, or operational support.
Tipo de puesto: Jornada completa
Sueldo: $24,** - $30,** al año
Beneficios:
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo
Escolaridad:
- Bachillerato terminado (Obligatorio)
Idioma:
- ablar ingles (Obligatorio)
Lugar de trabajo: Empleo remoto

📌 Inside Sales And Customer Service Representative (Tijuana)
🏢 Camellia Metal
📍 Tijuana