Role: Senior Cloud Engineer (GCP) / Production support

Location:
Remote in Mexico (Willing to travel to Mexico City when Client comes) Key

Skills:
SQL Server, Migration, Setup. Fulltime Permanent Position with HCLTech Responsibilities
• Diagnose issues end to end across GCP logs, Cloud SQL state and the BigQuery payload registry.
• Take action: redeploy/rollback via GitHub, adjust Cloud Run parameters, re-trigger jobs, launch reprocessing, apply workarounds.
• Isolate third-party faults (ERP data, MuleSoft, marketplace) from Snacksync defects; produce evidence and execute handoffs.
• Deliver corrective fixes (DEV→NPRD→PRD) with regression, smoke and post-deployment validation; author runbooks and RCAs. Technical skills
• 5+ Years of experiences as Cloud Engineer, 3+ Years of exp on production
• SQL / PostgreSQL on Cloud SQL — confident diagnostic and corrective queries against operational state.




• GCP log analysis — Cloud Logging / Logs Explorer with cross-service, timestamp-correlated tracing of a single transaction; log-based metrics.
• BigQuery — SQL over the payload registry for request/response forensics and fault attribution.
• Python — exception reading and debugging of FastAPI microservices; stack-trace triage.
• Good to have E-commerce fundamentals — order-to-cash, pricing, catalog, credit, promotions.

We offer
• Direct Hiring, 100% payroll schema
• Benefits above law (Major and minor medical insurance, saving fund, grocery coupons, 12 days vacations)
• Convenient office locations
• Great work environment
• Adaptable dress code
• Multicultural environment
• Share your CV in English.
• Education Benefits If you´re interested please send your English resume to [email protected]

📌 Production Support (México)
🏢 HCLTech
📍 México