Key Account Manager
- México City

About the Role
We are looking for a Key Account Manager to focus on national and international food industry brands. The Key Account Manager will work closely with the business strategy team to reach the growth potential and increase the coverage of key accounts. In long term plan, a KA manager needs to interact with the clients to support their business growth based on our sales activities and promotion strategic tools. An outstanding performance will be a promising foundation as a future KA Lead crossing the country/region. What You’ll Do
• Manage a restaurant portfolio (Key Accounts) with the aim of increasing sales volume, revenue & profitability by strategizing with support of data analysis.
• Retain and manage key account business partners by supporting their revenue growth.
• Stay in touch with partners to build long-lasting strong relationships.
• Reach the full potential of the footprint of the brands in your portfolio.
• Plan, review, adapt and execute the annual/quarter/monthly plan in line with strategy team in order to match the brand an platform promotion and sales activities
• Provide insights constructive solutions on improving KA’s growth.
• Lead and coach a team of junior KA specialists.
• Negotiate and create promos and campaigns with the top restaurant chains, collaborating with the marketing team and other areas in the development and execution.
• Implement and track metrics for recording the success and quality of the restaurants. What We’re Looking For
• English language, business fluency
• Strong negotiation skills to have win-win collaboration with stakeholders.
• Possess a strong commercial background with the focus on account management.



Solid KA resource and connections in the industry is a plus.
• Has strong strategic & analytical skills with experience influencing and making decisions based on data
• Social versatility. Adapts to different cultures and organizational levels. Why You’ll Love DiDi
• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all. Ready to help us move Mexico forward? Apply now DiDi is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. #KeyAccountManager #KAM #Food #CDMX #MexicoCity #Mexico #DiDi #Hiring #AccountManager #Job

📌 Key Account Manager | Mexico City (Ciudad de México)
🏢 Didi
📍 Ciudad de México