IKEA Mexico is seeking a customer-focused leader to ensure an exceptional shopping experience across all touchpoints, leading teams in an omnichannel environment. You will identify opportunities to increase satisfaction, loyalty, and ease of shopping while guiding staff to deliver outstanding service.
Join a fast-paced retail setting in Mexico City and drive continuous improvement through collaboration with sales, checkout, customer service, and operations teams.
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📌 Head of Customer Experience - Omnichannel (México)
🏢 Ikano-Retail
📍 México
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